Shipping policy
Shipping Policy
Thank you for shopping with us! Below is our shipping policy to ensure transparency and help you know what to expect when placing an order.
Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated Delivery Times:
-
Standard Shipping (3–7 business days)
-
Expedited Shipping (1–3 business days)
Delivery delays can occasionally occur due to carrier issues, weather, or holidays.
Shipment Confirmation & Tracking
Once your order has shipped, you will receive a shipping confirmation email with your tracking number(s). The tracking number will be active within 24 hours.
Shipping Carriers
We currently ship through major carriers such as:
-
USPS
-
UPS
-
FedEx
-
DHL (for international orders)
International Shipping
We currently ship internationally to select countries. Shipping rates and delivery times vary by destination and will be calculated at checkout.
Please note: Customs duties and taxes may apply and are the responsibility of the customer.
Incorrect Addresses
Please make sure your shipping address is correct. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at info@swoleminds.com. We’ll work with the carrier to resolve the issue or offer a replacement/refund where applicable.